Terms and conditions
1. Introduction
Welcome to https://myshopc.co.ke/ (“website”). By accessing, browsing, or using this website, you agree to comply with and be bound by these terms and conditions. If you do not agree, please refrain from using our services.
2. Definitions
– “platform”: refers to https://myshopc.co.ke/.
– “we”, “us”, “our”: refers to the owners and operators of the website.
– “user”, “you”: refers to anyone accessing or using the website, including buyers and sellers.
– “merchant”: refers to sellers offering goods on the platform.
3. Use of the website
1. Users must be at least 18 years old or access the website under the supervision of a parent or legal guardian.
2. The website must not be used for any unlawful or fraudulent purposes.
3. Users agree not to interfere with the proper working of the website or attempt to bypass security features.
4. Account registration
1. To access certain features, users may need to create an account by providing accurate and complete information.
2. Users are responsible for maintaining the confidentiality of their login credentials and are liable for all activities under their account.
3. We reserve the right to suspend or terminate accounts that violate these terms and conditions.
5. Products and services
1. Product descriptions: we strive to provide accurate descriptions; however, we do not guarantee that product details, images, or prices are error-free.
2. Availability: products are subject to availability, and we reserve the right to limit quantities or discontinue products without notice.
6. Pricing and payments
1. Pricing: all prices are in kenyan shillings (kes) unless stated otherwise. Prices may include applicable taxes but exclude delivery fees.
2. Payment methods: users can pay using the methods displayed at checkout.
3. Payment security: we employ secure payment gateways to protect your payment information.
7. Orders
1. Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order.
2. Orders may be canceled if payment is not received within the specified time or if there is a stock or pricing error.
3. You will receive confirmation upon successful order placement.
8. Shipping and delivery
1. Delivery timelines depend on the selected shipping method and location. Delays caused by third-party carriers are beyond our control.
2. Users are responsible for providing accurate delivery details.
9. Returns, refunds, and cancellations
1. Returns: products can be returned in accordance with our return policy. Returned items must be unused, in their original packaging, and accompanied by proof of purchase.
2. Refunds: refunds will be processed after the returned item has been inspected. Processing times may vary.
3. Order cancellations: orders can be canceled before shipment. After shipment, cancellation is subject to our return policy.
10. Merchant-specific terms
Merchants selling on the platform must comply with our merchant terms and conditions, available separately.
11. Intellectual property
1. All content on the website, including text, graphics, logos, and images, is the property of https://myshopc.co.ke/ or its licensors and is protected by copyright laws.
2. Users may not reproduce, distribute, or use any content without prior written consent.
12. Limitation of liability
1. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of the website or its services.
2. We do not guarantee uninterrupted access to the website or error-free functionality.
13. Privacy policy
Your use of the website is also governed by our **privacy policy**, which explains how we collect, use, and protect your data.
14. Prohibited activities
Users may not:
– engage in fraudulent activities.
– violate intellectual property rights.
– upload harmful or malicious content.
15. Termination
We reserve the right to suspend or terminate access to the website for users who breach these terms and conditions or engage in prohibited activities.
16. Amendments
We may update these terms and conditions at any time without prior notice. Continued use of the website signifies acceptance of the revised terms.
17. Governing law and jurisdiction
These terms and conditions are governed by the laws of kenya. Any disputes will be resolved in kenyan courts.
18. Contact information
For inquiries or support, contact us:
Email: sales@myshopc.co.ke
Phone: +254 116 180 411
Address: hh towers,1st floor, moi avenue
Nairobi-kenya